How to manually remove the program

How to manually remove the program

Support Team Asked on January 6, 2018 in Sage.
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    Note: If you are not confident following these steps, contact Support

    1. Back up each company,
    2. Find and note the program path and data path for each currently installed version of Sage,
    3. Open Control Panel, and then Programs & Features
      • Uninstall any listed versions of the following:
        • Pervasive PSQL Workgroup
        • Peachtree Accounting
        • Sage 50 Accounting
        • Sage Integration Services
        • Sage 50 Payroll Sync Wizard
        • Sage 50 Intelligence Reporting
          Note: Do not reboot if prompted.
      • Close Control Panel
    4. Browse to C:\Program Files\Common Files\ (32-bit operating system) or C:\Program Files (x86)\Common Files\ (64-bit operating system)
      • If present, delete the following folders:
        • Peach
        • Pervasive Software Shared
    5. Browse to C:\Program Files (32-bit operating system) or C:\Program Files (x86) (64-bit operating system)
      • If present, delete Pervasive Software folder
    6. Rename the program path directory found in step 2
    7. Rename the data path directory found in step 2
      Note: Once all companies have been backed up, and the backup(s) moved to removable media, the data path and program path directories can be safely deleted, if desired.
    8. Browse to C:\Users\[Windows Username]\AppData\Local
      • if present, delete the following folders:
        • Aatrix Software
        • Sage
        • Sage Software
    9. Browse to C:\Users\[Windows Username]\AppData\Roaming
      • If present, delete the following folders:
        • Aatrix Software
        • Sage
        • Sage Software
    10. Browse to C:\Users\[Windows Username]\AppData\Local\Temp
      • Press Ctrl+A keys to select all files, then press Delete (skip any files that can not be deleted)
    11. Browse to C:\Windows
      • Note: Exercise extreme caution deleting items from the Windows directory; delete only the listed items.
      • If present, delete the following:
        • PeachInst folder
        • PAW[Version].ini (Peachtree Accounting for Windows)
        • PCW[Version].ini (Complete Accounting)
        • PPA[Version].ini (Premium Accounting)
        • PPAC[Version].ini (Premium Accounting for Construction)
        • PPAN[Version].ini (Premium Accounting for Non-Profits)
        • PPAM[Version].ini (Premium Accounting for Manufacturing)
        • PPAA[Version].ini (Peachtree Premium Accounting Accountants Edition)
        • PTX[Version].ini (Quantum Accounting)
        • PTXA[Version].ini (Quantum Accountant’s Edition)
        • PeachWLog.xml
        • pvsw.log
        • priorpervasive.xml
    12. Browse to C:\Windows\Temp
      • Press Ctrl+A keys to select all files, then press Delete (skip any files that can not be deleted) Press Windows+R keys
    13. Open the Registry Editor: Type Regedit, and then click OK
      1. Back up the registry,
      2. Browse to HKEY_CURRENT_USER\Software
        • If present, delete the following items:
        • Peachtree
        • PEACHW Release [number]
        • Sage 50 E-mail Writer / Peachtree E-mail Writer (any versions indicated)
        • Sage Peachtree
      3. Browse to: HKEY_LOCAL_MACHINE\SOFTWARE\
        • Delete the following items, if present:
        • Peachtree
        • Pervasive Software
        • PEYX489ZK
        • Sage
        • Sage Technology
        • Sage Software, Inc.
      4. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
        • Delete the following items, if present:
        • Peachtree
        • Pervasive Software
        • PEYX489ZK
        • Sage
        • Sage Technology
        • Sage Software, Inc.
      5. Close Registry Editor
    14. Delete any remaining Sage 50 desktop shortcuts
    15. Restart the computer

    Source: Sage Community forums.

    Disclaimer: Sage Accounting Solution is an independent provider of Sage Related services and is not affiliated with Sage.

    See More: Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Sage issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If you are experiencing too many issues, you may want to more info Call Sage Support  Number

    Support Team Answered on January 6, 2018.
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