How to fix Sage 50 error “Problem Initializing the Year End Wizard” ?

How to fix Sage 50 error “Problem Initializing the Year End Wizard” ?

Emma Asked on December 4, 2017 in Sage 50.
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    Are you trying to run the year end wizard on your Sage 50 Accounting software but cannot start it? Are you frequently facing an error message that says “Problem Initializing the Year End Wizard”? Most of the times when we face this error message, we try to run data verification and/or clear the waiting on bills from vendor checkbox, but nothing solves our problem. But, worry not! In this article, we are providing you a simple and easy to follow solution that can instantly solve your problem.

    Most of the times, this error occurs either due to network issue or because of damaged files in the company data set directory and you need to fix these issues to resolve the problem. Let’s take a look at the resolution steps one by one.

    Steps to fix Sage 50 “Problem Initializing the Year End Wizard” error message

    Step 1

    1. In Sage 50, go to Maintain and click on Company Information.
    2. Now make a note of the Directory and close Sage 50.
    3. Using Windows Explorer, browse to the location of your company directory.
    4. Rename all the below mentioned files:
      • Rename EVNTCLS.DAT to OldEVNTCLS.DAT
      • Rename ALARM.DAT to OldALARM.DAT
      • Rename JRNCLS.DAT to OldJRNCLS.DAT
      • Rename EVENTLOG.DAT to OldEVENTLOG.DAT
      • Rename ALERT.DAT to OldALERT.DAT
      • Rename AUDITTR.DAT to OldAUDITTR.DAT
    5. Now open Sage 50 and go to your company.
    6. Create a new empty file for ALERT.DAT, ALARM.DAT, EVENTLOG.DAT and AUDITTR.DAT. For this, click on Yes when prompted.
    7. Now try to close your year-end wizard. If the error still persists, continue with Step 2.

    Step 2:

    1. Run Data Verification on your company. For this,
    • Log onto Sage 50 as administrator and change your accounting period to period one.
    • Go to System navigation center and click the ‘Verify Data Now’ button.
    • A Data Verification Selected Tests window will appear. Here, select the ‘Both Tests’ option and click Start.
    • A backup window will appear. Ensure to backup all your data for safety.
    • Once the backup is complete, Sage 50 will begin verifying your database.
    • During the process, Sage 50 will search for reporting problems and data irregularities and will try to correct it. Depending on the size of your database, this process can take up to an hour or so.
    • Once the process is complete, Sage 50 will give you an account of errors it has repaired and will provides you with a View Error Log option for detailed information of errors that were corrected.
    • Once the verification process is complete, simply click the Close button to return to your company. Change the accounting period to your current accounting period.
    1. Try closing the year again to check if the error has been resolved. If the problem still persists, continue with Step 3.

    Step 3:

    1. Run the chart of accounts synchronization test. For this,
    1. Select Reindex Files
    2. From the Reindex File List, select Chart and click OK.
    3. Access the Integrity Check and click Continue.
    4. Again select Reindex Files
    5. From the Reindex File List, select Jrnl Header and click OK.
    6. Access the Integrity Check and click Continue.
    7. Once again select Reindex Files
    8. From the Reindex File List, now select Jrnl Rows and click OK.
    9. Access the Integrity Check and click Continue.
    10. Select Chart of Accounts/Journalbox under the Data Synchronization Tests section and click OK.
    11. Run the reports again to verify if the issue has been corrected. If not, proceed to the next step.
    12. Access the Integrity Check and click Continue.
    13. Select the G/L balancesbox and click OK.
    14. Access the Integrity Check and click Continue.
    15. Select Journal Balancesbox and click OK.
    16. Once the tests have finished, change your accounting period to your current accounting period.
    17. Check if your issue has been successfully resolved.

    This should solve your problem. However, if the error message still appears, you need advanced technical assistance. Dial our toll free Sage Technical Support Number 1 888-489-0694 to get in touch with our Sage expert specialists who can perform various high-end troubleshooting steps to resolve your Sage error in the minimum downtime possible. The technicians at Sage Accounting Solution are available 24X7. 365 days a year and guarantee the efficient resolution of your error message at a much affordable cost. So, get in touch with us today to experience the best remote Sage tech support Number session and get all your Sage related problems resolved within minutes. Call now!

    Support Team Answered on December 4, 2017.
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