How can I retrieve my data if I am using version 6.x or 7.x of online backup?

How can I retrieve my data if I am using version 6.x or 7.x of online backup?

Heenry Asked on December 10, 2017 in Sage 50.
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    Products

     

     

     

         

    Sage 50—U.S. Edition
     

     

        

    Description

     

     

     

      • Currently have online backup client 6.x installed

     

      • Currently have online backup client 7.x installed

     

     

        

    Resolution

     

     

    Versions 6.x and 7.x of the online backup client are obsolete and cannot be used to retrieve data uploaded to the online backup system.  If you currently have versions 6.x or 7.x of the online backup client please call Sage Technical Support at 888 489 0694 in order to retrieve data that has been backed up through the online backup system.

    Source: Sage Community forums.

    Disclaimer: Sage Accounting Solution is an independent provider of Sage Related services and is not affiliated with Sage.

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    Support Team Answered on December 10, 2017.
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