Error: “You must be logged in as an administrator” when closing the program on the server, but I am the administrator

Error: “You must be logged in as an administrator” when closing the program on the server, but I am the administrator

Support Team Asked on January 3, 2018 in Sage.
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  • 1 Answer(s)
    Resolution
    1. Run the update manually, choosing the option to Run as Administrator;
    2. If the error still occurs, disable User Account Control;
    3. If the same error occurs, verify the logged-in user is a system administrator
    4. If logged in as an administrator, but the error still occurs, create a new Windows User Profile. Follow the link in Additional Information on how to create a new Windows User Profile.

    Source: Sage Community forums.

    Disclaimer: Sage Accounting Solution is an independent provider of Sage Related services and is not affiliated with Sage.

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    Support Team Answered on January 3, 2018.
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