Error: Unable to void current application. Invoice is paid or void. (When attempting to void a unitary billing application)

Error: Unable to void current application. Invoice is paid or void. (When attempting to void a unitary billing application) ?

Sophia Asked on December 9, 2017 in Sage.
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    Issue Resolution:

    You can void a 3-9 Unitary Billing application where the status is 3-Posted or 4-Closed. If the application precedes a series of applications, Sage 100 Contractor reopens the application, assigning it status 2-Submitted, and voids the subsequent applications. If you have posted an application, and payments have been made to the invoice, you must reverse the payments before voiding the application.

    If the 3-2 Receivable invoice has received payments against it start at Option A, if there are no payments start at Option B.

    Option A

    1. Open 3-9 Unitary Billing
    2. Locate the application that you need to void.
    3. From Options menu, Go to Invoice.
    4. If the invoice Status is 4-Paid:
      1. Void the 1-3 Journal Transaction payment record.
      2. Reverse the payment from 3-3 Cash Receipts.
        Note: For detailed instructions how to void or reverse payments for AR invoices, review the links at the bottom of this article.
    5. Continue to Option B

    Option B

    1. Open 3-9 Unitary Billing
    2. Locate the current application of the job.
    3. In the Current Comp. column, reverse the billing from AR invoice you voided by entering negative values.
    4. Calculate the credit application.
      • From the Options menu, select Calculate.
      • On the Calculate Grid window, choose the second option then click OK
    5. Verify the Current Due credit amount is correct.
    6. From Options menu,Submit Application.
    7. From Options menu, Post Application.
    8. On the Post Billing window, type the invoice# and click OK
    9. On the reminder window click Yes to continue.
    10. Click OK to the Invoice Posting Complete message.
    11. From File menu, Recall.
    12. From Options menu, Go to Invoice.
    13. On the 3-2 Receivable Invoices/Credits window:
      • From Edit menu, Void Invoice
      • If the credit amount is incorrect, repeat steps 3 and 4 until the credit amount is correct.

    After the application has been reversed, you can now reenter the application where the invoice was voided directly from the 3-2 Receivable Invoices/Credits window.

    Resolution for Issue ‘Error: Unable to void current application. Invoice is paid or void. (When attempting to void a unitary billing application)’ available: Yes (Solved).
    Source: Sage Community forums.
    Disclaimer: Sage Accounting Solution is an independent provider of Sage related services and is not affiliated with Sage or Intuit.

    Error: Unable to void current application. Invoice is paid or void. (When attempting to void a unitary billing application): this issue or error code is a known issue related to Sage accounting products. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Sage issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If you are experiencing too many issues, you may want to import Sage 50 to Quickbooks.

    See also: convert Sage 50 Quantum to Sage 50 Pro/Premium or migrate Sage. If it is a complex issue or you are unable to solve the issue, you may contact us by Call Sage Tech Support Phone Number at 1 888 489 0694 or by using other Sage Support options.

    Support Team Answered on December 9, 2017.
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