Error: “The installation of the Pervasive database has failed.”
Section I: Security software, security settings, or other programs preventing installation
- Before starting the installation, disable any anti virus software on the computer.
- It may be necessary to disable User Account Control,
- It may be necessary to install in Selective Startup,
- Right-click setup.exe, and then select Run as administrator.
- Verify the security settings on the install folder (default location: C:\Sage\Sage50_[Release]_[Version]) are set so System and Everyone have Full control.
Section II: Verify correct installer is used
- Make sure you are using setup.exe located in the Install directory for the version of Sage you are trying to install.
- For example, if installing Version 2018, the directory would be Sage50_2018_[Version].
- If using another setup file located somewhere else, exit the install wizard, browse to the correct directory, and double-click setup.exe.
Section III: Uninstall and reinstall Pervasive
- Verify you can now install Sage.
- If PervasiveMin folder is missing when going to reinstall Pervasive, download the installation files again.
Section IV: Windows user rights
- Verify the current user is a Windows local administrator; if not, either give the user local admin rights, or log in as a local admin.
- If using a domain network, verify the current user is both a local admin and a domain admin; if not, either give the user local and domain admin rights, or log in as an administrator that has both.
Source: Sage Community forums.
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