Error “Sage 50 Accounting 2013 stopped working” when I try to import online bank statement
- Reopen Sage 50 Accounting, go to Reconciliation screen and select your bank account.
- Sort transactions by Source.
- If you see any transactions with a source number of more than 12 characters, please shorten the source number by adjusting those entries in their original modules. For example, if the transaction is a payment cheque, you can go to “Payments” module, look up this entry, shorten the source (Cheque No.) to 12 characters and repost the cheque.
- Go back to the Reconciliation screen, check “Do not show corrections” to hide those corrected entries.
- The “import online statements” feature should work as long as the source numbers displayed on the reconciliation screen are NOT more than 12 characters.
- Note: The decimal setting in Windows and Sage 50 has to match the settings in the OFX file (usually a ‘.’), otherwise an error may result during import.
- Navigate to Control Panel, Regional Settings (or Region and Langugage).
- On the Formats tab, click Additional settings.
- Verify that the decimal symbol is a period (.) and that the list separator is a comma (,) or change them accordingly.
- Go to the Currency tab and change the settings as well.
- Apply the changes and go back to Sage 50.
Source: Sage Community forums.
Disclaimer: Sage Accounting Solution is an independent provider of Sage Related services and is not affiliated with Sage.
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